how to add a shared mailbox in outlook on mac

How to add a shared mailbox in outlook on mac how to#
How to add a shared mailbox in outlook on mac for mac#
How to add a shared mailbox in outlook on mac password#

Select the Settings menu icon and choose Mail. Set a rule in Outlook on the web for a shared mailbox On the Outlook on the web navigation bar, select your name in the upper right corner.Įnter the email address of the shared mailbox that you want to access and select Open.Īnother Outlook on the web session opens in a separate window, allowing access to the shared mailbox. Sign in to your account in Outlook on the web. Use this method if you want to view and manage the email rules for the shared mailbox in its own browser window. Outlook on the web Open the shared mailbox in a separate browser window įrom the Email Rules tab change Apply changes to this folder: to the shared mailbox account.Īccess the New Rule… button and proceed with the appropriate rule criteria. In Outlook 2016 access File > Manage Rules & Alerts . Set a rule in Outlook 2016 for a shared mailbox You will need to restart Outlook for the changes to take effect

Sign in with your own account credentials and select Finish. The shared mailbox account does not have its own password.Ĭhange the email address to sign in with by selecting Sign in with another account.

How to add a shared mailbox in outlook on mac password#

Password: Enter the password for your own email account. Your Name: Enter a descriptive name for the accountĮmail address: Enter the email address of the shared mailbox account In Outlook 2016 access File > Account Settings > Account Settings… To remove another person's mailbox from Open these additional mailboxes, see Remove another person's mailbox. You must first remove the configuration that added the mailbox before proceeding with the numbered steps below.

Re-add the User's Account in Tools > Accounts 7.If you already see the shared mailbox folders in the folder list, it is possible that the mailbox is either Automapped or was added using Open these additional mailboxes.

Open Keychain Access (Applications/Utilities/Keychain Access) and delete all password entries for Exchange or Outlook, even the ones associated with that user rather than just the departmental account (Shared Mailbox).

Remove the user's account from Tools > Accounts.

Remove the managed account from Tools > Accounts > Advanced > Delegate Access.

IF THEY STILL GET THE ERROR AFTER RE-ADDING THE SHARED MAILBOX:

The Shared Mailbox now shows as a new set of folders on the bottom left side of your Outlook client.

When the dialog box comes up to have the auto-discover server automatically configure the mailbox, select Allow.

Select the correct mailbox and then click Add on the bottom right. If permissions have been granted it should show up on the list of mailboxes.

Next, start typing the name of your Shared Mailbox in the search box.

Under 'people I am a delegate for' click the + to add a new mailbox.

On the next screen, click on the Delegates button.

Select your account, on the bottom right click on the Advanced button.

Click on Tools and then click on Accounts.

How to add a shared mailbox in outlook on mac how to#

How to ADD the Shared Mailbox a Different Way: On the Account Settings page, click the Email Account you want to remove to highlight it, then click the ' – 'at the bottom of the box.įinish by clicking ' Delete' on the box asking if you are sure you want to delete the account.

On Outlook for Mac, click on the Tools tab. How To REMOVE the additional Shard Mailbox account: Then close and restart Outlook before Adding the Shared Mailbox back.

How to add a shared mailbox in outlook on mac for mac#

How to fix Logon Error for Shared Mailbox on Outlook for Mac Now that passwords have been disabled for Shared Mailboxes, some Outlook for Mac users are receiving a Logon Error popup box.įirst, they should go into their Accounts and REMOVE the additional Shared Mailbox from their Account Settings.